Virtual agents for
marketplaces
&
review platforms
Automate complex operations with zero integration - without compromising accuracy.
Book a consultationSeamlessly work across different tools and platforms
Execute complex, multi-step workflows with high accuracy
Memorise and apply detailed instructions efficiently
Virtual Agents can do all your safety operations tasks, end-to-end
Accurate detection for all modalities that catches majority of harmful content
Complete seller and business vetting including internet research and cross-referencing data sources
Ensure reviews align with platform standards and review purchase proofs to ensure legitimate reviews
Triage and handle user reports and appeals
Complete a set of fraud, counterfeit or disintermediation checks including internet research and cross-referencing data
Enforcement actions and communications in your tools
Provide explanations in any human or machine readable format
Customising and sending email or message macros to users
Substack
Choosing Â鶹´«Ã½ was a game-changer for Substack. Their Virtual Moderator tech gives our team superpowers. We’re able to uphold the standards and integrity of our platform with more speed and confidence.
A practical guide to implementing a hybrid AI-human model in your marketplace
- How top marketplaces are scaling faster with AI + human expertise
- How to mitigate AI risks in customer operations
- How to cut operational costs by 30%+ while maintaining trust
- A step-by-step playbook for automating key workflows
